Best Mexican food hands down! Every time I visit OC, I order the carne asada burrito and it is always authentic and amazing. The cashiers are efficient, the salsa bar is clean and the indoor/outdoor dining is satisfactory. The main reason to go is the food and it will not disappoint

I can honestly say that these were the best tacos I've had since I moved to California.

Tuesday, December 24th, 2024 during the 1:00pm hour. I went to Jalapeños, Tustin, to get a bean and cheese burrito remembering how enjoyable it was when Jalapeños made it special for me. I enjoy melted cheddar cheese inside my bean and cheese burrito. I asked Carla, the cashier as she was taking my order if I could have the cheese melted inside the burrito. She already knew before hand that the beans we not hot enough to make the cheese melt. She immediately said unlikely because the preparers were to busy. Then she turned to the preparers, Ysidro and Agustin, and asked them if they could make the cheese melt. They immediately said no with a snarky attitude. And Carla, turned, snarkly replied, see I told you. I said, I would be willing to wait and Carla said it is too much trouble to do that for you when we have other customers and we are busy. This whole scenario is rude behavior from all three employees here at Jalapeños. So I ordered my burrito as they were going to prepare it and went to my table and Lucy, another Jalapeños representative, came to my table and asked what the issue was, so I explained it to her. She told me she would make sure my burrito would be prepared as I asked for it and she did. Lucy went above and beyond. I wand to commend Lucy for her outstanding customer service and recommended to Jalapeños, Tustin, if they want business to expand and have returning customers, to get more employees like Lucy and less like Carla, Ysidro and Austin.

3/5 ~The ambiance is not too private. 5/5 ~ The preparation area is in the front by the register and is fun to watch. 5/5 ~ The menu is loaded with choices. They are all reasonable and large in portion size. 5/5 ~ The service is quick and the people are super kind. I will decently come back when I have the time and room for delicious Mexican food.

I moved away from California in 2019 and the only thing I've missed, aside from some amazing friends, is Jalapeños. I took a road trip from CO to CA a month ago and couldn't wait until I got to Tustin to stock up on burritos, chips and salsa. I froze the salsa in individual servings, and froze the chorizo burritos as well, so I could enjoy them over time. Sealed up the huge bag of chips. They didn't last long enough! The tacos were as delicious as I remember, beautifully crispy and simple. The chorizo burritos had the perfect balance of eggs, chorizo and beans. The chips and salsa... forget about it. I see some reviews saying it's gone downhill, but after a 5 year hiatus, everything I tasted was even better than I remember. Sadly, I just ran out of the chips yesterday (been dipping into my stash daily, air frying them to re-crisp them) and am back to longing for the best chips ever made. I attempted to duplicate their mild salsa and did a decent job, but would be eternally grateful for the recipe for their hot salsa. Until I figure that out, I'll be pining away in anticipation of my next visit.

I came here the other day to try their crispy tacos that my girlfriend recommended. We showed up early afternoon and luckily the restaurant wasn't busy (yet). We walked in and placed our order for food. My girlfriend got two Shredded Beef Crispy Tacos with rice and beans, and I got a Shredded Beef Crispy Taco, an Asada Crispy Taco, and an Al Pastor Crispy Taco. In about 10 minutes our # got called and I went and picked up our order. Here's how it went: - Shredded Beef Crispy Taco, Asada Crispy Taco, Al Pastor Crispy Taco: I normally separate the items in my review but I can sum it up in one. A generous serving of meat, lettuce, and cheese is placed in each crispy taco. Each taco tasted delicious and paired well with the multiple salsas they have available. I recommended all of these crispy tacos. There's plenty of seating inside and a good sized patio outside. Parking is plentiful, though I would be kind of worried if it gets busy. Service was good, the workers were friendly. I'll be back for more!